AYE 2008 – Remembering Your Resources When Stressed

On last Monday afternoon, I attended the session, Remembering Your Resources When Stressed: The Self Esteem Toolkit led by Jerry Weinberg. This session dwelt on a idea Jerry borrowed from Virginia Satir. We have the capability to do the things we need to do, but we often forget our powers when we’re stressed. The toolkit is a set of reminders of the capabilities we have. Jerry has added to Virginia’s original list, and published them in More Secrets of Consulting. Read More

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AYE 2008 – Unearthing the Data You Need

The AYE 2008 (Amplifying Your Effectiveness Conference) is now history. I never have time to blog about this conference during the conference–I’m always too busy. Besides, it’s so rich with learning that it takes me awhile to process it. This year (my fourth at AYE), I’m going to look back through my notes and blog a little about each session I attended.

The first session I attended was titled First Steps for Organizational Change: Unearthing the Data You Need and was presented by Johanna Rothman. I say presented, but like all the sessions at AYE, the word “presented” doesn’t convey the essence of the session. Johanna presented a lot of information, to be sure. (And you can find some of the same material on the AYE Wiki.) But the power of AYE lies in the fact that all the sessions are experiential. In this session, we took turns, in small groups, interviewing each other, and observing each other interviewing. And after each interview session, we examined the experience in a debrief. The debrief is the heart of the experience, for it’s where we make our actions explicit to ourselves. And it’s where we share our insights with others, and share theirs.

A few Johanna tidbits from my notes:

  • Don’t be afraid to ask for quantitative data before starting an assessment, but don’t expect to get it.
  • I take notes [when interviewing people as part of an assessment], but everything is off the record.
  • Pay attention to differences between expectations and reality.

Thanks, Johanna, for a wonderful and rewarding session!

Making your retrospectives more effective

I just noticed that Bob Payne has posted an interview with Esther Derby on the Agile Toolkit Podcast. This interview took place at the end of the Agile 2008 Conference and covered a number of topics. The topic that I found most interesting and timely was that of retrospectives, and ways to make them actually accomplish something instead of just talking about the same things repeatedly. Read More

A funny thing happened today

I applied for a new credit card. I wasn’t in the market for a new credit card. I shred credit card offers almost daily. No one sent me an offer that I found too irresistible. No, the funny thing is that my current credit card bank spent money and went to a lot of trouble to convince me to open an account somewhere else.

It sounds very odd, doesn’t it?

Now I happen to know that this particular bank has worked to embrace Agile software development. I know people who have worked with them to do so. And I’m sure that, considering the size of the organization, they’ve made great strides in improving their software development practice. Yet the events that transpired today tell me that they’re missing an important feedback loop–arguably THE important feedback loop–the one that involves the customer.

Here’s what happened: Read More

Simple Design and Testing Conference

It’s only a week away from the Simple Design and Testing Conference. This will be the third such conference organized by Naresh Jain, and the first that I’ve missed. I’m disappointed that I won’t be there, but I’ve been on the road almost continuously for almost five months….

Frankly, it puzzles me that these conferences aren’t more highly attended. Despite my suggestions to Naresh, he insists that there be no admission charge. The only cost is a weekend of your time and your travel expenses. Oh… and a desire to learn and share.

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On Retrospectives

Retrospectives seem to mean many different things to different people. At least, that’s the way it happens in practice. People approach retrospectives in different ways, with different motivations, and that naturally leads to very different experiences and outcomes.

Venkatesh Krishnamurthy wrote about Retrospective Smells in which he quoted some cautions I’d posted on the Lean Software Development yahoogroup. This was in response to Allan Kelly’s mention of his blog post, The Trouble With Retrospectives, which was, in turn, mentioned in response to Robin Dymond’s announcement of his new Retrospectives Wiki. Read More

What would you like your software developers to learn?

I posted this question on LinkedIn this morning, and have already received a ton of answers. I thought it would be good to ask here, too.

As a manager, what would you like the software developers under your management to learn? This might be knowledge of some specific technology, some software engineering skill, some other skill or knowledge, or what?

Your answer doesn’t have to apply to all of your developers. Pick something that will make a noticeable difference in your organization’s effectiveness. And please be as specific as possible.

Of course, some of the answers were general advice rather than specific things at the answerer’s organization. But where the answers were specific, I typically followed up with two more questions.

What steps are you currently taking to help developers learn this?

What steps do you think you should take, but aren’t yet, for some reason?

I’d like to hear your answers, either as comments to this blog or privately in email.

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