One of the most exhilarating moments in my coaching career was when I entered the client team room one Monday morning to find they were pulling the cards and tape off of their backlog corkboard, and arranging it in a different fashion. I knew then that they had taken charge of their own process. That team became one of the best I’ve coached.

One of the low points was when several people, including a business analyst, product owner proxy, and the program manager, individually said that they couldn’t alter the “user stories” to cut across multiple components of the system because they were already in the computerized planning tool (and Word documents) and it would be too much work. That team did not appear to be getting much value from their “Agile approach” and had significant integration risk that was being studiously ignored.

One of the most frequently asked questions on public mailing lists and forums devoted to Agile development is “What Agile Planning Tool should we use?” There is always a chorus of answers touting this or that computerized tool, usually without asking any questions about the context. Is there one best tool? Read More