In my post on Overcoming Resistance, I said, “I wanted to write an article with a shining example of a time when I didn’t try to overcome resistance, but used it to advantage, instead.” Besides the Velvet Elvis principle that Don Gray describes, there’s another reason why one didn’t come to mind.
You see, actually listening to people doesn’t work in a big, noisy way like that. Instead, it’s a quietly effective activity that doesn’t call attention to itself.
When was the last time you said, “Boy, I really listened to her, didn’t I!” Hmmm… Doesn’t have the same verbal punch as “Boy, I really told her, didn’t I!” It’s just more effective, that’s all.