Even when you’ve done something many times before, sometimes you forget something or make a mistake.

This morning I was on my way to visit a client and realized I’d forgotten something. It seemed to me important enough to do something about it, so I went back home and got it. The unanticipated delay threw my schedule into disarray. I wasn’t going to arrive by the time I wanted. I was frustrated and unhappy with myself.

I see similar things happen all the time in software development projects. Something throws off the schedule. People get unhappy. Read More