Comments on: Lack of Information is not Information http://blog.gdinwiddie.com/2007/06/30/lack-of-information-is-not-information/ Effective software development Thu, 20 Nov 2008 21:36:32 +0000 http://wordpress.org/?v=2.0.6 by: George Dinwiddie http://blog.gdinwiddie.com/2007/06/30/lack-of-information-is-not-information/#comment-11012 Sat, 25 Aug 2007 00:20:42 +0000 http://blog.gdinwiddie.com/2007/06/30/lack-of-information-is-not-information/#comment-11012 It's about a week shy of two months since I sent my feedback to American Airlines Customer Relations. Today, I got a response. The response invited me to send the details using the same web form I originally used to let them know about the situation. They call that Customer Relations? It’s about a week shy of two months since I sent my feedback to American Airlines Customer Relations. Today, I got a response. The response invited me to send the details using the same web form I originally used to let them know about the situation.

They call that Customer Relations?

]]> by: gdinwiddie http://blog.gdinwiddie.com/2007/06/30/lack-of-information-is-not-information/#comment-6963 Sat, 30 Jun 2007 20:44:26 +0000 http://blog.gdinwiddie.com/2007/06/30/lack-of-information-is-not-information/#comment-6963 At least we only had to sit on the tarmac for one hour, unlike this Delta flight: http://www.youtube.com/watch?v=R06dAgpmmbg At least we only had to sit on the tarmac for one hour, unlike this Delta flight:

http://www.youtube.com/watch?v=R06dAgpmmbg

]]>